Terms and Services

Terms and Conditions

A member can avail holiday by giving by request for a reservation by PRH In case of joint applicant request for availing ho I ay WI be entertained from the principal member only.

All holiday reservations shall be done on a first-come-first serve basis and are consequently subject to the eligibility and avalla I ity, g window will be open 45 days to on the basis of subject to availability

Member can carry forward balance nights to the next year

Member can split their nights accordingly.

Member can gift their nights to anyone once in a year.

Refund Policy​

The Vacation user/ member understand that the Vacation CHARGES or Membership fees or gateway fees Is./ are non-refundable under any circumstances and the Vacationer FEES/ membership fees/gateway charges is/are not a refundable deposit even irrespective of the services utilization .

Privacy Policy.

Your privacy is important to us, and this Policy will explain how we collect and use information that personally identifies you ("personal information") as well as non-personal information about your interaction with us. Protecting your privacy and ensuring that your personal information is held securely is very important to Park Royal Holidays pvt ltd. We want you to be confident that we are looking after your interests and that is why we have set out our information practices in this Privacy Policy.

Your privacy is important to us, and this Policy will explain how we collect and use information that personally identifies you ("personal information") as well as non-personal information about your interaction with Company. Protecting your privacy and ensuring that your personal information is held securely is very important to Park Royal Holidays. We want you to be confident that we are looking after your interests and that is why we have set out our information practices in this Privacy Policy.

CONTACT DATA WE MAY HOLD
Personal information about an individual may include the following:
Name
Address
Email
Phone number
Age
Sex
Marital status
Race
Nationality
Religious beliefs

HOW WE PROTECT CONTACT DATA
We place a high priority on the security of your Contact Data. All employees, consultants, and agents of Company are required to comply with the terms of this Privacy Policy. Failure to do so could result in disciplinary action.

In general you can visit PRH Website on the Internet without telling us who you are or providing personal information. Such use does not result in any personally identifiable data being collected or stored. We may however collect information about you when you visit PRH Website, use our services, or view our online advertisements. Having said that, unless you submit personal information about yourself by filing in any form on the PRH Website or by sending us an e-mail, we are not obliged to maintain any other personal information as a result of your access and usage of this PRH Website.

The information which we collect and store during normal use of the PRH Website may be used to monitor use thereof and to help further development of our products and services in India, unless you specifically ask us in writing not to do so.

We do not share your personal information with third parties, unless we need to share your personal information to provide the product or service you have requested and we have asked for and obtained your explicit consent.

This Privacy Policy will apply when you use the PRH Website to discover more information about PRH and its products. This Privacy Policy is applicable to data collected by PRH.

By submitting your personal information through this PRH Form, you shall be consenting to it being processed in the manner described above by PRH affiliates around the world and our hosting organizations around the world. If you have submitted personal information through this PRH Website and wish us to cease using it for the purposes submitted, please contact us. At any time, if you are concerned that the information we hold about you is incorrect, please do not hesitate to contact us to correct such information.

We are strongly committed to the protection of your privacy online and accordingly, we take security measures in relation to the information and personal data that is contained at our facilities and restrict access to the M&M Website, buildings, computer rooms, office desk, technology areas, equipment and other facilities where unauthorised access by people could compromise our security.

We also take appropriate technical and organizational measures to protect the personal information provided to us by you against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. We also take further measures to comply with the relevant statement regarding what we can do with personal information we obtain from you.

We endeavour to detect and investigate every breach of security by having relevant controls in place which should alert us to a breach of security. We may also use encryption technology from time to time to assist in protecting any information or data which you submit. Having said that, we cannot and do not guarantee the security of any personal information or data you disclose online, having regard to the nature of the Internet. In any event, you accept the inherent security implications of disclosing information over the internet and agree not to hold us responsible for any breach of security unless we have been negligent or wilfully in default of our obligations under the relevant legislation